Hangzhou Xiaoshan International Airport (HGH) serves domestic and international flights. There are frequent services to Beijing and Hong Kong, but using Shanghai’s domestic Hongqiao or the international Pudong airports and connecting by bus or train is also a viable option. The only European destination is Amsterdam, through KLM. Asian cities that have service to Hangzhou include Delhi, Kuala Lumpur, Tokyo, Osaka, Bangkok, Seoul, and Singapore. Flights from Kuala Lumpur can be obtained from AirAsia. The service to Bangkok is through Hainan Airlines. There is a direct service to Hangzhou from Singapore on Jetstar Asia. Qatar Airways is flying several times per week between its capital Doha and Hangzhou.
The airport is about 30km east of the city centre, taking between 30 minutes and 1 hour by taxi. A taxi to or from the airport from the city centre is around ¥90; on the way back, you should ask if the driver is willing to take you that far before just jumping in the car with all your bags. No additional fee is payable for travel to/from the airport, the normal metered fare applies.
A shuttle service (¥20) to/from the Xiaoshan Bus ticket office on Tiyuchang Road next to the KFC just west of Wulin Square. The shuttle bus also stops at the main railway station en-route. Buses run every 30 mins during the daytime and take about an hour; join the queue for your ticket at the booth just outside the exit before boarding the bus. And the departure times form airport is 07:30 — 09:30, every 30 minutes;09:30 — 17:00, every 15 minutes;17:00-21:00, every 20 minutes;after21:00, every 30 minutes.But “30 minutes”,”20 minutes” and “15 minutes” refer to waiting time from the first passenger boarding the bus. After all the seats are taken, the bus takes off within 30,20 or 15 minutes.
Alternatively, if flying into Pudong Airport in Shanghai, there are direct buses to Hangzhou. They leave from the 2nd floor parking lot across from Gate 15 of Pudong Airport. According to the Shanghai Airport website, http://www.shairport.com/, they depart starting 8:40AM, then every hour on the hour from 10:00AM till 8:00PM. It costs ¥100. These buses arrive at the Hangzhou Yellow Dragon Sports Center (football stadium), 3km to the west of the city centre. The reverse trip from Hangzhou to Pudong Airport is also possible, the bus leave from the Yellow Dragon Sport Center as well as Hangzhou Xiaoshan Bus ticket office on Tiyuchang Road next to the KFC just west of Wulin Square. Also see below “By bus” section.
There are two operating railway stations in Hangzhou at present: the Hangzhou Railway Station and the East Railway Station. Hangzhou Railway Station is the older main station located in the city, while the newer Hangzhou East Railway Station took over as main hub and operates most of the fast bullet trains to/from the city.
Ticketing: One can purchase a ticket there with a valid ID certificate like passport. Tickets can also be purchased at ticket offices around the city. There are altogether 61 ticket offices and others around other cities and counties. You can buy tickets here rather than go to the railway station. There is a surcharge of CNY5 per ticket.For westerners who are unfamiliar with the Chinese ticket selling system, it is recommended that you buy tickets through a travel agency or hotel, some of which provide this service for an additional charge.
Hangzhou Railway Station: It is located in the downtown district at 1, Huan Cheng Dong Lu, Shangcheng District. This station was rebuilt and opened to use on December 28th, 1999. It has south and north ticket halls, five ordinary waiting rooms, one soft seats waiting room and seven platforms. The station is mainly supported by the Hu-Kun (Shanghai-Kunming) Railway and the Xuan-Hang (Xuancheng-Hangzhou) Railway. Here, trains connect Hangzhou with over 30 major cities in China, including Beijing, Shanghai, Nanjing, Fuzhou, Nanchang, Xiamen, Ningbo, Jinhua, Wenzhou, Yiwu, Cangnan and Quzhou. The ticket offices are at the passenger exit of the station.
Hangzhou East Railway Station: Hangzhou East Railway Station is located on Tiancheng Road on Jianggan District. It has taken over the passenger transportation of the South Railway Station since Jul. 2013. Being the intersection of HuKun (Shanghai – Kunming) Line and Shanghang (Shangqiu – Hangzhou) Line, the station operates high speed and bullet trains mainly as well as a few other types. Currently passengers from the station can reach to Beijing, Zhengzhou, Shenzhen, Xiamen, Chengdu, Wuhan, Shanghai, and Qingdao.
Hangzhou has four bus stations (N, E – “Jiubao” on Shengjia Rd, W, and S). Usually, the direction of your destination corresponds to the bus station’s name, eg if you are going to Shanghai, you will want the East Bus Station. If you are going to Huangshan, buses leave from the West Bus Station; Nanjing is served by a frequent service from the North Station, and so on. Wūzhen (90 mins by bus, frequent morning departures) is now serviced by Jiubao Bus station, no longer the defunct Genshan Xilu bus station. It costs ¥50 and 45 mins to get to Jiubao bus stn from the eastern shore of West Lake by Taxi. Bus K12 then bus K101 can also make the trip, allow 90 mins to arrive at the Jiubao bus stn, and another 90 mins to get to Wūzhen.
Shanghai: Buses depart from the north bus station (Hengfen Lu), the PuDong bus station (Bailianjing, PuDong Nan Lu), and from Xujiahui Bus Station, tickets cost ¥58. These buses arrive at the north bus station of Hangzhou.
Shanghai Pudong International Airport: Direct long distance bus from the Airport to Hangzhou on Tiyuchang Rd, avoiding transfer via Shanghai. From Arrivals in the Airport, follow the clearly marked signs to the Long Distance Coach Terminal (well after the Maglev Terminal) and take the elevator down one level to the concourse. Hourly depratures, on the hour in the evenings. Last departure is 9PM. Take cash for fare.
- To Shanghai Pudong International Airport: There are buses between Yellow Dragon Stadium and Pudong Airport (direct) and Wulinmen Ticket Office and Pudong Airport (with a stop en route at Hongqiao). Tickets can be purchased at the area with all the buses in front of the Yellow Dragon Stadium or at the Wulinmen Ticket office near the KFC on Tiyuchang Rd. (100¥, 2.5 hour journey)
- To Hongqiao Airport (direct): Wulinmen Ticket Office near the KFC on Tiyuchang Rd (¥100)